Zorqelun™ is committed to making the payment process straightforward, transparent and secure from the moment you begin checkout until your order is confirmed.

The payment methods currently available for your order will be shown directly during checkout. Available options can vary depending on your location, device, order value and the payment services supported for your transaction.

Before completing your purchase, you will have an opportunity to review the order total, shipping charges where applicable, and the selected payment method.

Depending on the payment options enabled for your region, checkout may support major credit or debit cards, digital payment services, or other authorized payment methods.

The payment options displayed on the checkout page are the payment methods currently available for that transaction. If a particular method is not displayed, it may not be available for your order, location or checkout session.

We recommend reviewing the payment options shown during checkout before submitting your order.

Where credit or debit card payment is available, supported card types will be displayed during checkout.

Card information is submitted through the payment processing environment used for the transaction. Zorqelun™ does not need to manually collect your full card number, security code or other sensitive card credentials in order to process your purchase.

Payment approval is determined by the relevant payment provider, card network and card-issuing financial institution.

Where supported, checkout may provide access to third-party digital payment services in addition to conventional credit or debit card payment.

If you choose a third-party payment service, you may be asked to continue through that provider's payment environment to authenticate or complete the transaction.

The payment provider may apply its own account verification, authentication, privacy and transaction procedures.

Payment transactions are processed through the secure checkout and payment infrastructure used for the purchase.

Sensitive payment credentials are handled by the applicable payment processing environment rather than being manually collected through ordinary customer service communications.

For your protection, our customer support team will never ask you to send a complete credit card number, card security code or online banking password by email, phone message or ordinary text communication.

Your bank, card issuer or payment provider may perform additional verification before approving a transaction.

This can include billing-address checks, authentication steps, fraud-prevention screening or other security procedures determined by the payment provider.

Zorqelun™ does not control whether a bank or payment provider approves or declines a particular transaction.

A payment can sometimes be declined or interrupted because of insufficient funds, billing information mismatches, card restrictions, authorization requirements, payment-provider security checks or temporary technical issues.

If a payment is declined, check that the billing details entered during checkout match the information held by your card issuer or payment provider.

If the issue continues, your bank or payment provider may be able to explain why the authorization was not approved.

In some cases, your bank or payment provider may display a temporary pending authorization while a transaction is being reviewed or processed.

If an attempted payment does not result in a completed order, the pending authorization may be released automatically according to the timeframe used by your financial institution.

The time required for a temporary authorization to disappear is generally determined by the bank or payment provider rather than by Zorqelun™.

If your account appears to show more than one charge for the same Zorqelun™ order, please first check whether one entry is marked as pending while another is completed.

If you believe two completed charges have been collected for the same order, contact our customer support team and provide your order number and the relevant transaction details.

Please do not send full card numbers or card security codes when contacting customer support.

The currency and final amount applicable to your order will be displayed during checkout before payment is submitted.

If your payment account operates in a different currency, your bank or payment provider may apply its own currency conversion rate, international transaction fee or other account-level charge.

Any such bank or payment-provider charges are determined by the relevant financial institution and may not appear as part of the Zorqelun™ order total.

Please make sure the billing information entered during checkout is accurate and, where required, corresponds with the details held by your card issuer or payment provider.

Incorrect billing information can result in additional verification, authorization failure or payment rejection.

When a refund is approved under the applicable Zorqelun™ return, refund or cancellation terms, the refund is generally issued back through the original payment method used for the purchase.

After a refund has been issued, the time required for the funds to appear in your account may depend on your bank, card issuer or payment provider.

Payment-processing time after a refund is issued can therefore differ from the time required for Zorqelun™ to review and approve the underlying refund request.

If you have a question about whether an order was successfully placed, a payment connected to an existing order, a possible duplicate charge or an approved refund, our customer support team can review the available order information.

When contacting us about a payment-related issue, please include your order number where available and a brief explanation of the issue.

For your security, never send your complete card number, card security code, online banking password or other sensitive account credentials to Zorqelun™ customer support.